Ticketing Manager
We're seeking a hands-on Ticketing Manager to oversee daily ticketing operations, system development, event setup, data management, and reporting, while collaborating with internal teams to ensure accurate event set-up and effective campaign support.
This role leads the use and development of Shakespeare North’s ticketing and audience data systems, ensuring they operate efficiently and support audiences, partners, and internal teams. It oversees event builds, financial reporting, audience segmentation and audience reporting, and works closely with colleagues in Marketing, Visitor Experience, Programming, and Finance. The role is essential to driving income, delivering insights, and enhancing the audience experience through well-managed systems. Leading a holistic approach to CRM use within the organisation to unify fragmented audience, donor, and stakeholder data into one GDPR-compliant system.
The post includes direct line management of the Ticketing and Retail Assistants and requires confident leadership and a commitment to a collaborative, supportive team culture.
As part of your application, please make sure to fill out the Equal Opportunity form.
